Social and HR Services

In HR terms, 'capability' means the skills, knowledge, ability, and aptitude an employee brings to their job. When there is a mismatch between employee capability and their performance this can cause problems for colleagues and productivity. Few people willfully make mistakes, miss deadlines or engage poorly with teammates, but it is important to address any issues before they escalate. We can advise you on appropriate action, examine the circumstances and support you with solutions to improve competence. Let us help you improve your employees' performance by devising an effective performance management system. Do you need to update your appraisal system or get advice on pay and benefits benchmarking? We can develop a bespoke scheme that reflects your company values and sets measurable goals. We can also coach your managers on how to implement the scheme, agree objectives, review action plans and provide appropriate feedback.

A robust and objective absence management system supports your employees and protects your organization from costly exploitation. There are a variety of reasons why employees may need time off from work, including short-term sickness and long-term health issues. We can devise a strategy that effectively addresses employee absence, no matter what the cause, and help you maintain productivity. We will recommend how to monitor and manage absence, considering reasonable adjustments, occupational health referrals, and return to work processes. Your bespoke strategy will support both employer and employee, encompassing the legal aspects of tackling inappropriate and unauthorized absences.